Over the past year, Provida Family Medicine has been working to achieve status as a nationally recognized Patient Centered Medical Home Practice. Patient Centered Medical Home or PCMH as it is often referred to, is our approach to providing each of our patients with an enhanced experience tailored to fit their individual healthcare needs. We offer a team-based approach to meeting your care needs and goals. Some tools that we have implemented thus far, include enhanced access with use of our patient portal and increased office hours as well as improved tracking and communication of our patient referrals to specialists.
For those patients who participated in our random surveys, we have listened to your feedback, incorporated new processes, and have shown an overall improvement in survey results. We placed specific emphasis on identifying and working on barriers to achieving your health care goals as well as assessing and identifying depression in our patient population.
Thank you for the trust you have placed in us.
Luis I. Salazar M.D.