Discrimination is against the Law

PROVIDA FAMILY MEDICINE complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PROVIDA FAMILY MEDICINE does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

PROVIDA FAMILY MEDICINE provides free aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters;
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

PROVIDA FAMILY MEDICINE provides free language services to people whose primary language is not English, such as Information written in other languages

If you need these services, contact PROVIDA FAMILY MEDICINE Compliance Officer.
• Name: Consuelo Salazar
• Mailing Address: 18931 W. Washington St., Suite 100, Grayslake, IL 60030
• Telephone number: 847-548-2200
• Fax: 847-548-2865

If you believe that PROVIDA FAMILY MEDICINE has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with PROVIDA FAMILY MEDICINE Compliance Officer. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, PROVIDA FAMILY MEDICINE Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION:  If you speak English, language assistance services, free of charge, are available to you ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. 注意:如果您使用繁體中文,您可以免費獲得語言援助服務
주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.
ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال
CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. ATTENZIONE:  In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti.
ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। ATTENTION :  Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.
ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν.